Now Offering VirtualCare

Care Without The Commute

After Hours Pediatrics Urgent Care just made seeing a pediatric clinician easier. Like our in-person clinics, our telehealth services offer pediatric trained and trusted clinicians for your child’s non-emergent injuries and illnesses. We treat children from newborns to 22 years of age.

 

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Monday – Friday 

3 pm to 11 pm

 

Saturday & Sunday 

11 am to 11 pm

 

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See a Clinician in 3 Easy Steps

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We are sorry that your child is not feeling well. Thank you for choosing After Hours Pediatrics VirtualCare, below are key steps for a successful VirtualCare visit to help get your little one felling better!

 

1

Select ‘Start My Visit’, no app required!

2

Follow the prompts to enter the child’s and parent’s/guardian’s information.  Patients 18 years old or older can register themselves.

3

See a pediatric clinician to help your child feel better fast and provide you peace of mind.

 

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Is VirtualCare Right For You?  

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We want to help your child feel better fast. Make sure VirtualCare is right for you, please refer to the below conditions seen via telehealth. After Hours Pediatrics VirtualCare is for children from newborns to 22 years of age. 

 

Allergies & Asthma

Can treat: hay fever (allergies), minor breathing and respiratory issues, hives/other possible allergic rashes, medication refills for asthma/reactive airways disease

Cannot treat: moderate to severe trouble breathing, allergic reaction with facial swelling or trouble breathing or swallowing

Fever, Cold, Flu, Cough

Can Treat: fever, cough, cold, sore throat, headaches, bacterial sinus infections, croup

Cannot treat:  child less than 3 months old with a fever of 100.4 or greater, child 3+ years of age with sore throat (may need testing)

Minor Illnesses 

Can treat: swimmers ear, pink eye, sty

Cannot treat: Ear pain or discharge not associated with swimming, eye injury,
vision changes

 

Stomach Pain

Can treat: constipation, vomiting, diarrhea,  mild to moderate abdominal pain, colic or spitting up in infants

Cannot treat: urinary complaints, moderate to severe abdominal pain, chronic abdominal pain, problems possibly related to pregnancy

 

Cuts & Skin Irritations

Can treat: minor abrasions and cuts, lice, minor burns and sunburn, eczema, diaper rash, insect bites, impetigo, small boils/abscesses, many other types of rashes

Cannot treat: foreign object in nose, ear, mouth or skin, gaping cuts, multiple or large burns

Minor Injuries

Can treat: Minor burns, some animal bites, bumps & bruises, head bumps (no loss of consciousness, vomiting or behavior changes)

Cannot treat: acute loss of consciousness due to head injury/seizure/other cause, severe pain anywhere, neck/back/chest/testicular pain, injury from motor vehicle collision,  fall from above child’s own height, likely broken bones

If your child has an immune system suppression, including sickle cell disease please go to your nearest emergency room.
VirtualCare visits do not offer specialty referrals or referrals for lab testing or X-rays.

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Meet our Clinicians

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After Hours Pediatrics VirtualCare is staffed by Board-Certified Pediatricians. Unlike other telehealth offerings, our VirtualCare clinicians are not working in the centers when on shift for VirtualCare. This provides you quicker care and dedicated focus.
Click the clinicians picture to learn more about each VirtualCare team member.

 

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Frequently Asked Questions

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What is VirtualCare? 

VirtualCare refers to the “virtual visits” that take place between patients and clinicians via communications technology. The video and audio connectivity allows “virtual” meetings to occur in real time, from virtually any separate locations.

 

Who can use VirtualCare?

After Hours Pediatrics VirtualCare is offered by pediatric clinicians for children from newborn to 22 years of age.

 

What symptoms are best for VirtualCare?

Please refer to “Conditions We Treat” in the above section. If we feel at any time during your visit that we cannot safely provide your child care, we’ll share advice for the right place of care at no charge for your VirtualCare visit.

 

 

What if my child needs a lab test or prescription? 

Are we offering zip ticket? 

 

Can more than one of my children be seen during the VirtualCare visit? 

Only one child can be registered and seen per visit. Please register each patient so the clinician can see each patient separately.
As parents, we know one child sick is tough, additional children is even more challenging. We want to provide the appropriate care fast. To help the clinician see multiple children within a close timeframe, please note in the comments section that you currently have more than one child registered and the names of the registered child(ren).

 

What technology do I need for a VirtualCare visit? 

For a successful visit we recommend access to high speed internet and use a device with video and audio (such as a mobile phone, tablet, laptop).

 

What items do I need to have close by for the visit? 

Please have your government issued identification card, insurance card, credit card and/or health savings account information prior to beginning your VirtualCare visit.

 

What does it cost? 

The cost of VirtualCare varies based on your insurance eligibility and your plan’s telehealth cost. If your insurance does not cover telehealth or you do not have insurance,  VirtualCare is a flat fee of $65 per VirtualCare visit. Once you begin the VirtualCare process you will be asked to enter your payment information. Click Start VirtualCare to begin.

 

Great questions, but I have more inquires. Who do I call? 

If your question is prior to beginning a VirtualCare visit, please call the number of the location closest to you. Click here to see location options. If your question is after a VirtualCare visit, please email us at info@afterhourspediatrics.com.

 

How do I start my VirtualCare visit? 

Click  the Start VirtualCare button below to begin your VirtualCare  visit. We look forward to helping your child feel better fast!

 

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